Lucas Tales Wholesale

Return Policy

Last updated: May 7, 2026

Wholesale Returns

We want wholesale customers to be satisfied with their orders. If you receive damaged, defective, or incorrect products, please contact us within 7 days of delivery.

Damaged Shipments

Please inspect shipments upon arrival. If products arrive damaged, retain the original packaging and provide photos of both the packaging and the damaged items when contacting us.

Non-Returnable Items

Customized products, special orders, clearance items, and products damaged after delivery may not be eligible for return or refund.

Return Authorization

Returns must be approved before items are shipped back. Unauthorized returns may not be accepted.

Refunds and Replacements

Approved claims may be resolved through replacement products, store credit, partial refund, or full refund depending on the situation.

Contact

For return requests or shipping damage claims, contact info@lucastales.com.

This return policy is provided as a practical business template and should be reviewed by a qualified legal professional before production launch.